Top » Catalog » FAQ

FAQ

Shipping: Our shipping rate is a flat $9.99. We ship only to U.S. addresses.

Returns: Returns are accepted within 30 days so long as the returned goods are in new, resellable condition. For health reasons, we cannot accept open tea.

When will I get my package? Wait time is generally a week. We ship 95% of our packages by USPS Priority Mail (2-3 day service).

Special Orders: We order Special Order teas from the supplier immediately when you order them from us. It takes about 5-8 days to receive them here, then we ship them off immediately to you.

What about allergies? If you are concerned about allergens, please contact us prior to order. We can look up allergens in nearly every tea we carry. Be aware that most of our teas are processed in a facility with almond, coconut, hazelnut, walnut, dairy, soy lecithin, and sulfur dioxide/sulfites present. Additional allergens may be present in specific teas.

Who do I make my check or money order out to? Dreaming Gates, our parent company.

Is there an extra wait time for checks? Yes, we require all checks to clear before shipping off packages

How do I contact Coy o'Teas?

Continue
Categories
Quick Find
 
Use keywords to find the product you are looking for.
Advanced Search
Shop by Characteristic
 
Best in Gourmet Dessert Teas